Map the role and learning stages.
Begin with the real work, the people involved and a clear definition of what a useful outcome would be.
Learning & Onboarding
Make a first day a useful beginning.
Connect role-specific guidance to the work a person is learning to do. Keep trusted resources and named people within reach throughout the journey.
Start a conversationSHAPE A USEFUL FIRST STEP
The right questions.
A considered beginning.
Curate approved guidance.
Confirm the information, connections and permissions needed to support this part of the workflow.
Offer a clear route to human support.
Use representative examples to test the approach with the people who will own and operate it.
THE WORKING DAY
The agent prepares.
The person decides.
A working day shared by the guide, the new starter and the mentor. The agent prepares, the person decides, and every hand-off is marked. Move through the day or choose a hand-off.
GuidePrepares
Suggests the first guidanceAnswers from approved guidancePoints to the right resource
New starterDecides
Reads role guidanceShadows a real taskTries the task
MentorDecides
Explains a judgement callReviews and encourages
Hand-off · Guide to Mentor
A question for a person
When guidance is not enough, a named person is within reach.
PART OF A CONSIDERED WHOLE
Connected through Lumen.
Give your people AI colleagues that work alongside them on their own devices: they understand the context, take on the busywork and carry work through to a meaningful outcome.
A starting point for discovery. Specific capabilities, integrations and deployment requirements are agreed with your team.