Choose useful workflow events.
Begin with the real work, the people involved and a clear definition of what a useful outcome would be.
Agent Observability
Understand the path to an outcome.
Follow the events that matter in an agent workflow. Connect the original request, the actions taken and the point where human judgement entered the process.
Start a conversationSHAPE A USEFUL FIRST STEP
The right questions.
A considered beginning.
Link actions to their context.
Confirm the information, connections and permissions needed to support this part of the workflow.
Define when a person should investigate.
Use representative examples to test the approach with the people who will own and operate it.
THE TRACE
Every step,
on the record.
A replay of one run: a refund request, from first message to reply. Each bar is a step on a shared time axis. Drag the playhead or step through it with the arrow keys; the marked step deserves attention.
- Completed
- Still to run
- Needs attention
Drag the playhead, or focus it and use the arrow keys.
PART OF A CONSIDERED WHOLE
Connected through Signals.
An intelligence and real-time data plane that connects the physical and digital world. Turn live feeds into context your people and agents can act on.
A starting point for discovery. Specific capabilities, integrations and deployment requirements are agreed with your team.