NIELLO Lumen Mail / A real address for every agent

A real address for every agent.
On a domain you own.

Give an agent its own mailbox on a domain you already own, wherever its DNS is hosted and whichever mail system delivers it, with guardrails built for mail that an agent reads and writes.

Explore Lumen Mail
n/LUMEN MAIL / WORKSPACEILLUSTRATIVE VIEW
AGENT MAIL · IN PILOT

A real address, on your own domain.

ADDRESSdesk@agents.example.com
  1. DNS records
  2. Sending verified
  3. Receiving ready
INBOX · UNTRUSTED CONTENTRevised delivery scheduleFrom a supplier · stored as text
Amazon SESStalwart, self-hostedMailgunResendPostmarkAny SMTP relay
CONNECTED THROUGH NIELLO HUMAN CONTROL, BUILT IN

THE AGENT MAILROOM

An address in minutes. Guardrails from the start.

Choose a domain and a mail system, see exactly which records are created, and what happens when mail arrives, retries or loops.

NIELLO LUMEN MAILINTERACTIVE ILLUSTRATION / SELECT TO EXPLORE
THE DOMAIN YOU TYPE
THE MAIL SYSTEM
HOSTED AT YOUR DNS PROVIDER · AUTOMATIC

desk@agents.example.com

Managed by AWS. Spam and virus verdicts arrive with each message. Records are only ever created, never changed or deleted, and verification continues without a Verify button.

RECORDS PLANNED FOR AGENTS.EXAMPLE.COM
PurposeTypeAction
OwnershipTXTCreate
Receiving (MX)MXCreate
Sending (SPF)TXTCreate
Signing (DKIM)CNAME ×3Create
Reporting (DMARC)TXT, monitor onlyCreate
  1. DNS records
  2. Sending verified
  3. Receiving ready
GUARDRAILS FOR AGENT MAIL

Stored as plain text and marked untrusted, so instructions inside a message are never taken as yours. Authentication results come only from the receiving mail system, never from the sender's headers.

Accepted by the mail system is not the same as delivered, and every screen says so.
A real address for every agentExample content and controls. Your workflow is shaped during discovery.

MADE TO MOVE YOU FORWARD

A clearer purpose.
A more powerful possibility.

01

Any domain, any DNS host

Type a subdomain and the setup finds where its DNS lives. Records are created, never changed or deleted, and anything that would affect existing mail stops for a person to decide.

02

The mail system you choose

Send and receive through Amazon SES, a self-hosted Stalwart server, Mailgun, Resend, Postmark or any SMTP relay, chosen per domain.

03

Guardrails for agent mail

Incoming mail is treated as untrusted. Repeated sends never deliver twice, bounces are suppressed, and replies to automated mail are held to stop loops between agents.

CUSTOMER EXPERIENCETHE NIELLO FILM COLLECTION

THE VALUE IS IN THE CONNECTION

A more considered response.

Give every conversation context, continuity and a clear next step.

Explore the story ↗

HOW THE WORK MOVES

From intent to outcome.

01 /

Choose a subdomain

02 /

Create the records

03 /

Verify automatically

04 /

Send and receive

A LITTLE MORE CLARITY

Good questions.
Clear answers.

How do we begin with Lumen Mail?

Bring a concrete use case to a discovery conversation. We will map how Lumen Mail fits the workflow, confirm the systems and access it needs, and agree on what a useful pilot should demonstrate.

Can we keep our existing systems?

The platform is designed to work with your systems and chosen model providers. Connector availability, infrastructure boundaries and data requirements are confirmed when scoping your deployment.

How is availability confirmed?

The site describes the Niello product direction. Specific features, integrations, deployment options and commercial terms are confirmed with your team before an engagement begins.