Workflow Automation

Keep important work moving.

Find the handoffs that turn a straightforward request into a waiting game. Connect the context and next action while preserving the decisions that need a person.

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WORKFLOWS & OPERATIONSTHE NIELLO FILM COLLECTION

THE VALUE IS IN THE CONNECTION

Less between intention and action.

Connect the handoffs that keep important work waiting.

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SHAPE A USEFUL FIRST STEP

The right questions.
A considered beginning.

01

Trace a request from start to finish.

Begin with the real work, the people involved and a clear definition of what a useful outcome would be.

02

Connect repeatable steps.

Confirm the information, connections and permissions needed to support this part of the workflow.

03

Design a useful human handoff.

Use representative examples to test the approach with the people who will own and operate it.

THE ROUTING

Every request,
on the right route.

Requests arrive on the left, cross the workflow and leave by the route its rules decide. Choose a rule to watch the traffic re-route.

RoutingWorkflow AutomationIllustrative
  • Repeatable stepsSystem
  • Manager decisionA person
  • Finance approvalA person
  • System ownerA person

Routine requests. Repeatable steps run on their own, with the context attached.

  • New starter request goes to Repeatable steps
  • Purchase request goes to Manager decision
  • Access request goes to Repeatable steps

PART OF A CONSIDERED WHOLE

Connected through Builder.

A studio for turning the way your business works into agents, applications and connected workflows. Design visually. Go deeper with code.

A starting point for discovery. Specific capabilities, integrations and deployment requirements are agreed with your team.

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